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Accessibility Statement

Last Updated: October 8, 2025

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Chen's Roofing is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

1. Our Commitment

We believe that everyone has the right to access information online, and we are dedicated to making our website a welcoming and accessible place for all visitors. We strive to provide a website that is easy to use and understand for people of all abilities and disabilities.

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2. Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

Our goal is for the Chen's Roofing website to conform with WCAG 2.1 Level AA. We are actively working to achieve and maintain this standard. While we strive to adhere to the accepted guidelines and standards for accessibility and usability, it is not always possible to do so in all areas of the website.

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3. Measures to Support Accessibility

Chen's Roofing takes the following measures to ensure accessibility of our website:

  • Continuous Improvement: We incorporate accessibility into our internal policies and regularly review our website for potential issues.

  • Clear Structure: We aim to use clear headings, lists, and a logical structure to make our content easy to navigate.

  • Text Alternatives: We provide text alternatives (alt text) for most non-textual content, such as images.

  • Keyboard Navigation: Our website is designed to be navigable by users who rely on a keyboard instead of a mouse.

  • Readable Text: We have chosen fonts and color contrasts to ensure that text is readable for as many people as possible.

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4. Feedback

We welcome your feedback on the accessibility of the Chen's Roofing website. If you encounter any accessibility barriers while using our site, or if you have suggestions on how we can improve, please let us know. We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.

Please contact us via one of the following methods:

We try to respond to feedback within 5 business days.

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5. Limitations and Alternatives

Despite our best efforts to ensure accessibility of our website, there may be some limitations. For example, some older content or third-party plugins may not be fully accessible. We are continuously seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.

If you have trouble accessing any information or functionality on our website, please contact us by phone, and we will be happy to provide the information you need through an alternative method.

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6. Assessment Approach

Chen's Roofing assesses the accessibility of its website through regular self-evaluation and user feedback. We are committed to monitoring our website to maintain a high level of accessibility.

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